Due to the Covid-19, many flights were reduced, and the shipping cost had increased much, i did not increase the sell price and try to offer the fastest shipping. But somethings are out of my control, what i can do is control the quality, ship out ASAP, when the package delay on the way i have no way to do that, can only wait. Please be patient during this pandemic.
Canada has found another shipping method, can ship right now, just will be slower than normal days
Australia,Norway, Ireland, Finland,Romania had updated the shipping method, will take about 15-25 days with free shipping method.
New Zealand, Israel, India, South Korea, Japan can only shipped as original shipping method, much slower than normal days, please be patient.
Saudi Arabia, United Arab Emirates, South Africa.... has stopped to ship right now with free shipping method due to the covid-19.
US/UK/Germany/France/Italy/Spain, shipping has already recovered as usual.
Please keep safe and stay healthy everybody!
The procedure of making our shoes takes time and effort as each item is individually prepared and painted by our hands especially for you and keep it dry before packing. We do not use programmed machines or other no-human help. Handmade quality work takes time.
Shipping: FREE SHIPPING!
All sneakers are handmade, please allow up to 3-5 days before your shoes are shipped. If you need it urgently, please let me know.
After shipped, you will receive it within the following days.
US: 10-15 days
Canada: 15-25 days
UK :7-10 days
EU: 10-15 days
Australia & New Zealand: 15-25 days
Asia: 7-10 days
Other places: 15-30 days
Free shipping for the stickers or patches
America: 10-18 days
Australia & New Zealand: 30 days
Asia: 10-15 days
Other places: 15-30days
For the stickers has no much profit, can only ship by this method, hope you understand.
If you need it urgently, can also ship by FedEx, only 4 days to your place. But the extra shipping cost is $20.
All orders are shipped to your SHIPPING address, unless you provide a different one (if so, please tell me ASAP).
Return & Exchange
Please choose the size carefully, and cancellations up to 12 hours of purchase.
Following issues can return or exchange:
- A. quality problem, such as design fall off or dirty spots when printing
- B. shipped the wrong size by my side
- C. Not wear, not open, do not affect resale.
If you are not satisfied with your order, please contact me first, we can try to find a way to work out.
Maintenance: If you look after your shoes they will last well.
- Please treat your shoes with care.
- Please do not pick or scuff at the designs.
- Butterflies are waterproof, can wear rain days
- Better wash gently with tooth brush or wet fabric if get dirty.
Each pair of shoes has its life, in order to keep it novelty, better have 2 or 3 pairs for exchange, let others get some rest. Thus every pair will last well.
OTHER TAXES DUTIES, FEES CUSTOMS:
- All the items are taxes included, no more extra tax needed.
- Please kindly note that we are not responsible for any customs fees and/or import duties you might incur. Unfortunately, we have no control over these charges and can not inform you what the cost may be as customs policies and import duties vary widely from country to country. If in doubt, we recommend contact your local customs office for information before ordering.
- I can declare the import duty as low as you require, but not accept any consequences from the customs, such as EU, CANADA etc.
100% authentic - comes with original box.
*We are not affiliated with the respective brand. We buy the shoes at retail value and add our own custom designs on them and pass them on to our valued customers. Proof of purchase in form of store receipts will be sent with the shoes for your confirmation.
For any question, please feel free to contact me firstname.lastname@example.org.